Privacy Policy

K.INC will not sell your information to any third party.

Refund/Exchange Policy

We offer a 15 day Money Back Guarantee and Exchange Policy on almost every product we offer. Download our return form HERE (LINK TO PDF), fill it out and send it back with your merchandise within 15 days of your purchase date. Merchandise must be retuned in its original, unwashed and unused condition and the original tags must still be attached.

Return merchandise with the provided return postage to:

K.INC
RETURNS
1220 L ST NW, Suite 100-418
Washington, DC 20005

NOTE: Refunds sent after the 15 day purchase date will not be accepted.

Out of Stock Policy

The most important thing to keep in mind when ordering is that our stock balances fluctuate throughout the day with sales demand and stock that we receive from the manufacturers. Items are constantly being sold and our stock is constantly being replenished. If the item is identified as "Out of Stock", we can special order the item for you and ship it as soon as we get it. Most items ship within 2 weeks.

Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

Shipping Costs

Customer assumes the initial shipping costs for merchandise on the K.INC website. We assume the shipping cost should the customer decide to return/exchange goods and all refund/exchange policy conditions have been met. Replacement products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.